Loyalty for hospitality

LOKE is trusted by thousands of hospitality businesses globally

 

More than 20,000 customers have signed up to our app and we are seeing a 30% increase in spend per transaction. LOKE helped us customise the app to suit our needs and we are very happy with the result.

Brian
Operations & Technology Manager - Chargrill Charlies

© LOKE Digital 2021

Real Brands. Real Results.

On average LOKE merchants see:

Up to 40% increase in revenue

3x more visits from app users than non-app users

25% higher spend than non-app users

App users place larger orders than non-app users

We've got your back

End-to-end support with LOKE

  • Your own dedicated success manager whose sole purpose is to help you utilise the platform to suit your specific needs - assisting your business to increase customer retention and frequency, revenue, order size and more
  • Marketing assistance and promotional assets provided
  • Head office support
  • Store support
  • In-app and user support
  • Full onboarding, back of house and front of house training
  • Access to resources like;
    how-to’s, tutorials, templates and more on our Help Desk

Know Your Customers

Build a database that allows you to gather information about your customers, track their transactions, pull in-depth reports and retarget your most valuable clients.

Prompt With Rewards

Use automated campaigns to personalise the way you reward your customers. These can be as simple or intricate as needed - from a birthday gift to tiered offers and much more.

Re-Engage With Codes

Share vouchers and codes that your customers can redeem on you or a selection of partner merchants.

LOKE provides both web and native apps with the most comprehensive selection of tools to increase revenue and build customer loyalty.

Loyalty and marketing features created specifically for hospitality

Keep Your Customers Informed

Have upcoming events or promotions you would like to run? Use your branded app to highlight these to your customers - offer discounts, ticket sales, prepaid credit or in-app rewards.

GET STARTED
Mark
Millers Haxby

We are really happy with the app. Our average spend is up 85%. LOKE's platform has transformed our business and we now have a bright future ahead of us.

Ordering & Payments

Experience end-to-end contactless ordering, from table and takeaway to check-in, payments & delivery. Give your customers and staff peace of mind with a simple, safe and secure way to order and pay at your venue.

Easy Setup

Our team of industry experts are dedicated to helping you get the most out of the LOKE platform. With onboarding and post-launch success specialists available to every client, setup is fast and easy - you can even use your current point of sale (POS) system!

Stacks of Features

LOKE provides both web and native apps with the widest selection of loyalty, marketing and reporting tools to build revenue and customer data - all whilst enhancing your customer’s interaction with your business.

Case Study 

Increase revenue and enhance customer experience

Get the all-in-one solution for your business today! Easy setup, stacks of features and end-to-end support

Benefit From Automation

Keep your customers notified about what's happening at your venue - from special offers and events to important updates.

Loyal customers place larger orders, spend up to 25% more and visit on average 3x more often. Increase engagement and create new ways of communicating with your customers today! 

Use Intuitive Dashboards

Manage orders, payments, database, lists, promotions, codes, campaigns, reports and much more - all in one place for ease!

Get more with LOKE

LOKE’s all-in-one platform gives you access to a host of other features including;

  • Table Ordering
  • Click & Collect
  • Delivery (with or without drivers)
  • Room Service
  • Check-In Payments
  • Free comprehensive digital menu creation
  • POS integration or stand alone
  • Custom QR Codes and Smartlinks including optional Google Analytics integration

Applejack Hospitality

LOKE X Applejack: SoCal Fiesta Competition

Collaborating with Applejack, we implemented bespoke loyalty and customer journeys during the SoCal Taco & Tequila Fiesta - the biggest event on the SoCal calendar!

In the Applejack app we were able to curate a gamified in-app Bingo‘Wheel of Fortune’ giveaway for purchases made through their app and $10 cocktails exclusive to event guests only. 

Through these unique strategies we were able to achieve impressive results in growth only achievable with the LOKE Applejack loyalty app.

Say hello to your own fully branded, configurable mobile app...

Our team will get you started with a custom loyalty program and provide suggestions for programs and marketing tools that are most suited to your business goals and needs.

33%

Increase in average transaction value

150%

Increase in app revenue

800%

Increase in total orders

638%

Increase in app purchases

247

Increase in SoCal database

Terms of Use & Privacy Policies

Increased downloads and engagement with voting and giveaway incentive


Once a vote was made, users then unlocked $12 cocktails for the competition duration


Utilised DEEP LINKS


Push Notifications throughout competition to drive cocktails sales and restaurant bookings


Users that voted for particular cocktails were added to marketing campaigns for events/Pernod giveaways